Privacy policy
Privacy Policy
You have reached the Privacy Policy page of the website Neveor.com, operated by Neveor 326255098 (hereinafter: the “Business” and the “Website”, respectively).
This page details the Privacy Policy regarding the use of the Website and the Business’s digital assets.
The Website is established and managed by the Business. The Business address is Shimon Ben Zvi 22, and contact can be made via email: support@neveor.com. These Terms are written in masculine form for convenience only but apply equally to all genders.
The Business respects the privacy of Website users and its customers and is committed to protecting it. Accordingly, the following Privacy Policy applies. (It is important to note that, as an integral part of this policy, you may review the Cookies Policy via the link located in the Website footer.)
Reviewing Terms Before Use
Use of the Website and the information contained therein, as well as any purchase made through the Website, are subject to these Terms and this Privacy Policy.
It is important to review this document carefully, as its provisions are binding and cannot be modified by users. Any use of the Website constitutes full and explicit consent to this Privacy Policy. If you do not agree to these terms, in whole or in part, you must refrain from using the Website.
Users must act in accordance with this Privacy Policy, which applies to all types of Website use. As these matters are dynamic, the Business reserves the right to update this Privacy Policy from time to time. Users are required to stay updated. In the event of an update, notice will be provided in advance.
Use of the Website
Use of the Website and purchasing products through it are subject to the Terms of Use and Purchase, detailed in a separate document accessible via the Website footer.
Users must refrain from any action that may disrupt or harm the proper functioning of the Website, directly or indirectly, including through third parties. This includes, but is not limited to: sending spam, overloading servers, or distributing malicious code or software.
No content from the Website may be copied without prior written consent. However, linking via a “live link” that provides full access to the Website is permitted.
It is strictly prohibited to link to the Website from platforms containing illegal or offensive content (including pornographic, racist, or discriminatory content).
Users may not make any commercial use of the Website or its content without prior written consent from the Business.
Privacy Policy Details
Information Collected
The Business collects and stores technical and/or personal information about users as follows:
Passive statistical information:
Information regarding user behavior is collected to tailor content, offers, advertisements, and services. This includes browsing patterns, activity times, visited pages, attempted purchases, and technical data (IP address, device ID, browser type, geographic location, etc.).
The Website uses cookies and pixels from third parties, including Google and Meta.
Information provided by users:
Information voluntarily provided, including name, phone number, address, and email.
Transaction-related information:
Information necessary for completing transactions, including purchased products, purchase dates, and customer service interactions.
Payment details are not stored by the Business and are processed securely via PayPlus.
Post-transaction information:
Orders, returns, exchanges, discounts, communications, and incomplete purchase data.
Information from social networks:
If users interact via platforms such as X, Google, Meta, LinkedIn, etc., certain data may be shared according to those platforms’ policies. The Business is not responsible for these platforms.
Purpose of Data Collection
The Business collects and processes data for:
- Customer communication
- Fulfilling contractual obligations
- Legal protection
- Marketing and business purposes
- Improving user experience
The Business may send marketing materials subject to explicit consent.
Users grant explicit consent for data collection, including anonymous and statistical data.
Access to Information
Access to personal data is limited to the Business, its employees, and service providers.
Users acknowledge that data may be transferred outside Israel, including to countries with different data protection standards.
The Business may disclose information if required by law or court order.
Data Retention
Information will not be retained longer than necessary unless required by law or legitimate need.
Your Rights
Users have the right to:
- Access their data
- Request deletion or correction
- Object to processing
- Withdraw consent
Requests must be sent to: support@neveor.com
Response time: up to 14 business days
The responsible person: Dan
The Business may require identity verification.
Data Security
The Business implements industry-standard security measures, including:
- Access control
- Password management
- Firewalls
- Monitoring and logging
- Data backups
- Internal security procedures
- Periodic audits
- Secure payment systems (PayPlus)
- Hosting via Shopify with SSL
Despite these measures, no system is completely secure. Users acknowledge the inherent risks and accept that the Business is not liable for damages resulting from security breaches.
Sharing Information with Third Parties
The Business will not share personal data with third parties except in the following cases:
- User consent
- Legal obligation
- Legal disputes
- Business partnerships
- Preventing harm or fraud
- Technical and security issues
- Business restructuring
Statistical (non-identifiable) data may be shared freely.
General
Privacy complaints:
Contact: support@neveor.com
Governing law:
This Privacy Policy is governed exclusively by Israeli law, and jurisdiction shall be determined accordingly.